
“Small confirmation. Big protection for your automations.”
- Paul Duncan
Managing tags is one of the most important parts of automation and now it’s becoming much safer.
A new update inside the Contacts module introduces double confirmation for adding and removing tags, helping users avoid accidental changes that could unintentionally trigger workflows.
Instead of applying changes instantly, the system now gives users the opportunity to review and confirm updates before they go live.
The result? More confidence, better accuracy, and safer automation management.
Tag changes are no longer applied immediately.
Now, after selecting or deselecting tags, users must click Apply to confirm the update.
This helps prevent accidental clicks from instantly affecting contacts or workflows.
Made a mistake while editing tags?
You can now click Cancel to discard changes before they’re applied.
This gives users greater flexibility and peace of mind while managing contacts.
Both actions now require confirmation:
Adding new tags
Removing existing tags
This extra confirmation step ensures that workflows only trigger after intentional updates.
Previously, selecting or deselecting a tag instantly updated the contact which could unintentionally launch automations.
With the new system:
Workflows only run after confirmed changes
Accidental triggers are significantly reduced
Contact management becomes safer and more reliable
Using the updated tag system is simple:
Open the tag dropdown for a contact
Select or deselect the desired tags
The Apply button becomes active
Click Apply to confirm the changes
Or click Cancel if you don’t want to proceed
Only confirmed changes will update the contact and trigger workflows.
Users now have full control before triggering workflows.
Prevents accidental contact updates and automation errors.
Only purposeful tag changes activate automation logic.
As workflows become more advanced, safer tag management becomes essential.
More improvements are already planned for the tag management experience, including:
Organize tags into structured groups for easier management.
Quickly identify tags visually with color coding.
View categories and colors directly inside the tag dropdown.
See how many tags are selected within each category for better organization.

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