“Let your customers speak for you on camera.”

- Paul Duncan

🎥 Introducing Video Testimonials: Now Live in Reputation

Nothing boosts trust like hearing real customers share their experience in their own words and now, you can collect those authentic stories directly inside the platform. With the new Video Testimonials, businesses can create video review flows, send requests, gather submissions, and display them beautifully on their website.

It’s simple.
It’s powerful.
And it completely transforms how you show social proof.

⭐ Create Engaging Video Collectors

Video Collectors are customizable flows designed to guide your customers through recording or uploading a video testimonial. You can create as many collectors as you want, each fully branded to match your business.

Each Video Collector includes:

🎤 Welcome Page

Set the tone, introduce your business, and invite customers to participate.

❓ Questionnaire Page

Add up to three guiding questions to help customers share the right details.
They answer each question one at a time, making the process more comfortable and natural.

🧾 Attribution Page

Collect their Name, Email, and Phone Number.

🎉 Thank You Page

A fully customizable closing screen to show appreciation and next steps.

🎨 Full Branding Control

Customize your:

• Logo

• Background

• Fonts

• Text colors

• Accent colors

• Button styles

Your video collector feels like your brand not a generic tool.

⭐ Manage All Your Collectors with Ease

Whether you want one collector or twenty, management is simple:

• Create unlimited collectors per location

• Clone a collector in seconds

• Copy URLs instantly for sharing

• View all submissions inside each collector

• Keep everything organized in the new Video Collectors section

It’s fast, clean, and built for teams who want to scale their reviews.

⭐ Send Video Review Requests Instantly

Getting video testimonials is now as easy as sending a message.

From inside the platform, you can send Video Collector links via:

• ✉️ Email

• 📱 SMS

• 💬 WhatsApp

You can also choose any collector using the Override Video Link dropdown when sending a request.

Your customers can:

• Record videos directly

• Upload videos from their device

• Use desktop or mobile

• No app or login required

Each video can be up to 2 minutes and 30 seconds, the perfect length for an honest, natural testimonial.

⭐ Manage and Download All Video Responses

Every video you receive appears inside the Responses tab.

From there, you can:

• Watch the videos

• Download them

• Organize submissions

• Track which collector they came from

Everything is in one place, ready for marketing, social media, or your website.

⭐ Showcase Videos in Your Review Widgets

Your video testimonials don’t just sit in your dashboard you can display them directly on your website using Review Widgets.

You can:

• Filter by specific collectors

• Choose different layouts:

  • List

  • Carousel

  • Grid

  • Slider

  • Column

• Mix video testimonials with written reviews inside the same widget

This turns your website into a powerful trust-building machine.

🎬 Final Thoughts

Video Testimonials give your business a modern, authentic way to build trust and credibility. With easy recording, beautiful branding, smooth management, and flexible display options, you can showcase real customer experiences like never before.

Whether you're a service provider, a local business, a coach, or an agency, this new feature helps you capture genuine stories that convert.

Real people.
Real emotions.
Real results.