“No more missed contacts, even with secondary details.”

- Paul Duncan

🔍 Find Contact: Now Searches Additional Emails and Phone Numbers

Finding the right contact at the right moment is critical for smooth workflows and accurate automation. That’s why the Find Contact action has been enhanced to search secondary phone numbers and email addresses, not just the primary ones.

This small update makes a big difference especially for businesses working with contacts that have multiple ways to be reached.

⭐ What’s New?

The Find Contact action now includes an option to search:

• Additional email addresses

• Additional phone numbers

With one simple checkbox, your workflows can now find contacts using any stored contact detail not just the primary fields.

🤔 Why This Matters

Previously, the Find Contact action only looked at:

• Primary email

• Primary phone number

But many contacts have:

• Work and personal emails

• Multiple phone numbers

• Old contact details still stored

Because those secondary fields were ignored, searches could fail even when the contact already existed.

This update eliminates that problem and ensures your workflows find the correct contact every time.

⚙️ How to Use the Updated Find Contact Action

Setting this up is quick and easy:

1. Go to Workflows

2. Open the Find Contact action

3. Select a Phone or Email field

4. Enable the checkbox to include additional phones or emails

That’s it. Your workflow will now search across all stored contact details.

🚀 Real-World Benefits

✅ Fewer missed matches

Workflows find existing contacts even when secondary details are used.

⚡ More reliable automation

Less duplication, fewer errors, and smoother flows.

🧠 Smarter contact searches

Perfect for imports, integrations, and form submissions.

🕒 Time-saving setup

No extra steps just one checkbox.

🎯 When This Is Especially Useful

• Leads submitting different emails across forms

• SMS replies coming from secondary phone numbers

• CRM records with multiple contact methods

• Integrations pushing alternate contact details

✅ Final Thoughts

The enhanced Find Contact action makes your workflows more accurate, reliable, and intelligent. By including secondary emails and phone numbers in searches, you eliminate missed matches and ensure your automations work exactly as intended.

Small update.
Big impact.
Smarter workflows.